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Secret Sales Reviews

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Overall Rating

4.5
7 Reviews
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About Secret Sales

Secretsales.com is an online marketplace that offers a wide range of products and services. It is known for its love for fashion and delivering great value for money. As a digital outlet village, it offers savvy discounts on the latest clothing trends, inspirational homeware, cutting-edge cosmetics, and much more.

The platform began as a flash-sales retailer in 2007 and pivoted its business direction in 2020 under new ownership. It is now one of the UK's leading off-price retailers, offering customers access to exclusive discounts on thousands of leading luxury designer brands. The collection of brands has grown enormously from an original 100 to currently 1000+ of the world's leading luxury designers, including Ted Baker, Gucci, Converse, Superdry, DSquared2, Emporio Armani, and many more.

In addition to its product offerings, Secretsales.com is also committed to sustainability. It does not manufacture any clothing and sells discounted items to prevent stock from becoming waste. Its dropship model reduces carbon footprint by not shipping stock to a warehouse before reaching the customer. The platform also sells a growing collection of pre-owned stock, directly reducing waste and giving new life to perfectly good products in the second-hand market.

Customer reviews indicate that Secretsales.com provides excellent customer service. The platform has earned a great rating on review sites, with many customers praising the ease of use, high-quality items, low prices, and efficient customer service. The platform's customer service team is noted for their helpfulness and swift response to queries and issues.

Overall, Secretsales.com is a trusted platform for online sales at famously low prices, offering a wide range of products from leading luxury designer brands, and is committed to sustainability and excellent customer service.

Secret Sales Coupon & Discount Codes

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Extra 10% off selected Superdry products

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Up to 60% Off + Extra 20% Off Armani with Code

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Secret Sales Customer Reviews (7)

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Tonja Patterson
Tonja Patterson
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Feb 13, 2023
Dögg Óðinsdóttir
Dögg Óðinsdóttir
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Feb 12, 2023
Carroll Campbell
Carroll Campbell
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Feb 10, 2023
Lucas Friedmann
Lucas Friedmann
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Feb 9, 2023
Mason Long
Mason Long
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Feb 9, 2023
Connor Owens
Connor Owens
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Feb 9, 2023
Jeffrey Chesney
Jeffrey Chesney
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Feb 8, 2023

Secret Sales Customer’s Q&A

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Secret Sales FAQs

FAQ

About Secretsales.com Prices and Cost?

"Secretsales.com" is an online marketplace known for its great prices and a variety of brands and products. Customers have reported finding items at a price that was 50% less than on other sites. The website also offers a returns policy where customers pay a single fee of £3.50 for returns, even if the order was from multiple places. However, some customers have mentioned that the refund process can take longer compared to other websites. Despite this, many customers have expressed satisfaction with their shopping experience on "Secretsales.com", praising the high-quality items and low prices. It's important to note that while many customers have had positive experiences, there have been instances where items were not delivered due to being out of stock. In such cases, the company has provided full refunds, including the delivery fee. Overall, "Secretsales.com" appears to be a popular choice for customers looking for a wide range of products at competitive prices.

FAQ

About Secretsales.com Payment Method?

"Secretsales.com" offers a variety of payment methods. These include Alipay, Mastercard, Paypal, and Visa. Each payment method has its own restrictions to get money back and the merchant may still entice you to use a different payment method. It's important to ensure you are paying with the method you prefer. Refunds are always issued back to the original payment method or card. Depending on your card issuer, you can normally expect to see the funds in your account between 3 and 5 working days after it's been sent. This is dependent on your specific card issuer. The payment method is easy and the delivery service is fast and accurate. Always remember to check each website manually yourself before you buy.

FAQ

About Secretsales.com Prices and Cost?

Secretsales.com is an online marketplace offering discounted prices on a variety of brands. Customers can enjoy up to 70% off on over 1000+ brands, with deals on fashion, homeware, and cosmetics. The platform operates as a digital outlet village, providing access to luxury labels at reduced costs. It began as a flash-sales retailer and pivoted in 2020 under new ownership, expanding its brand offerings significantly. Secretsales.com also emphasizes sustainability, selling discounted items to prevent stock from becoming waste and partnering with Reforestum to offset CO2 emissions. Customer reviews highlight easy returns, high-quality items, and low prices, with some noting a £3.50 return shipment fee per brand. The site frequently updates with new offers, and products are sent directly from the seller. Promotions such as coats from £15 and dresses from £10 are examples of the savings available.

FAQ

About Secretsales.com Popular Products and Services?

Secretsales.com is renowned for its wide range of products and exclusive deals on designer brands. Popular product categories include womenswear, menswear, shoes, beauty products, skincare, makeup, and fragrances. The platform offers significant discounts on well-known brands such as Superdry, ASOS, Nike, and Hugo Boss for men, women, and kids. Customers can find exceptional deals like coats from £15, trainers from £16, sunglasses from £10, and dresses from £10. The site also features a last chance section with limited stock items from top brands, offering bestselling styles at further reduced prices. Additionally, sportswear is a highlight, with discounts on trainers, tracksuits, and more, catering to fitness enthusiasts looking for quality gear at lower prices.

FAQ

About Secretsales.com Popular Products and Services?

Secretsales.com is an online marketplace that offers a wide range of products. It is known for its fashion items, sportswear, homeware essentials, and cosmetics. The platform collaborates with thousands of global brands, ensuring a diverse range of products. It is a destination for online sales at famously low prices, offering savvy discounts on the latest trends.

The platform began as a flash-sales retailer in 2007 and pivoted its business direction in 2020 under new ownership. It has grown enormously from an original 100 to currently 1000+ of the world's leading luxury designers, including Ted Baker, Gucci, Converse, Superdry, DSquared2, Emporio Armani & many more.

In addition to new items, Secretsales.com also sells a growing collection of pre-owned stock, directly cutting down on waste and breathing new life into perfectly good products in the blossoming second-hand market.

The platform is also committed to sustainability. It does not manufacture any clothing and sells discounted items to prevent stock from becoming waste. Its dropship model shrinks its carbon footprint by not shipping stock to a warehouse before reaching the customer.

As for popular products, they offer a variety of items from top brands with limited stock and size availability. Some of the popular products include items from brands like Lacoste, Regatta, Miss Riot, Mela London, Trespass, Threadbare, Passionata, Gv2, Philosophy, Gevril, and Missoni. These items often come at significant discounts, making them popular among customers.

FAQ

About Secretsales.com Payment Method?

Secretsales.com offers a variety of payment options to accommodate different preferences. Customers can pay using major debit and credit cards, including those from providers like Visa, Mastercard, and American Express. For added convenience, the site also supports Apple Pay and Google Pay. Those looking for more flexibility can opt for ClearPay, a service that allows purchases to be split into four interest-free instalments, payable every two weeks. It's important to note that ClearPay may charge a late fee for delayed payments, and eligibility criteria apply. The platform ensures security measures such as 3D Secure for transactions, providing an extra layer of protection against fraud. Payment is taken immediately upon order confirmation if the card is authorized, and for Buy Now, Pay Later options, part of the payment is taken upfront with an invoice following within 24 hours detailing the due date for the remaining amount.

FAQ

Secretsales.com Return Policy?

Secretsales.com has a 60-day return policy from the date of purchase for products if a customer changes their mind. Items must be in original condition with labels attached. Returns are chargeable at £3.50 per order, and all return carriers offer a fully tracked service. The process involves selecting the order to return from the 'My Orders' section, choosing the items, and selecting a reason for the return. A courier service is then selected to handle the return, and a returns label or QR code is emailed to the customer. It can take up to 10 days for a refund to be processed after receipt in the warehouse, and refunds may take up to 5 working days to show on the account, depending on the bank. For the shipping policy, the platform ensures that products are sent directly from the seller, frequently updating with new offers. However, specific details on shipping terms were not provided.

FAQ

Secretsales.com Return Policy?

Secretsales.com has a Returns Policy and Privacy Policy that apply to the use of their site. By accessing the site and placing an order, customers agree to be bound by these conditions. The terms should be read in conjunction with the Returns Policy and Privacy Policy. The conditions are updated regularly, so it's recommended to check in before shopping.

In terms of returns, customers have mentioned that they only pay one £3.50 for returns even if the order was from 3 different places. If customers pay £3.50 for each individual return, the company arranges a reimbursement. However, some customers have mentioned that the time it has taken for a refund is too long in comparison to other websites.

Regarding shipping, customers have found that the deliveries were prompt and traceable. However, some customers have expressed dissatisfaction with the delivery phase, mentioning that Secretsales.com uses one of the lowest standard delivery companies. Despite this, many customers are generally satisfied with their purchases.

Please note that this information is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it's best to visit the official Secretsales.com website and review their Terms & Conditions, Returns Policy, and Shipping Policy.

FAQ

What are some popular brands available on Secretsales.com?

Secretsales.com features a diverse array of popular brands catering to various tastes and preferences. Shoppers can find deals on luxury and high-street labels such as Superdry, ASOS, Nike, Hugo Boss, Adidas, Ray-Ban, and Michael Kors. The platform is particularly known for offering designer clothing, accessories, footwear, and beauty products at significantly reduced prices. These brands represent a mix of classic and contemporary styles, providing options for fashion-forward customers and those looking for timeless pieces. Additionally, the site includes home brands, offering discounted prices on homeware and lifestyle products, making it a comprehensive shopping destination for those seeking quality and affordability.

FAQ

How do I sign up for an account on Secretsales.com?

To sign up for an account on Secretsales.com, follow these steps:

  1. Visit the Secretsales.com website.
  2. Look for the Sign Up option, usually found at the top right corner of the website.
  3. Click on the Sign Up option, which will redirect to a new page.
  4. On this page, there will be options to sign up using Google, Apple, or Facebook accounts. Alternatively, sign up with an email address.
  5. If choosing to sign up with an email, enter the email in the provided field and create a password.
  6. After filling in the details, click on the Sign Up or Register button to create the account.

Remember, signing up will give exclusive access to top sales straight to the inbox. Also, signing up today might provide an extra 10% off. Enjoy shopping!

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